2156 Cortelyou Road,

Brooklyn, NY 11226

1. We get good heat
2. The super cleans
3. Super usually comes when you call him for an issue

1. No fire extinguishers on floors
2. The first door to the building has no lock which has allowed for people who don’t live here to camp out by the mailboxes. Junkies often roam the block
3. The second door to get in is often broken which allows for people who don’t live here to actually enter the building.
4. Management is either slow or offers no assistance regarding issues with other tenants. Especially Rick Serrapica...he’d just stop responding to emails
5. Repairs don’t get fixed, they just get touched up. (DOCUMENT EVERY ISSUE)
6. The super claims he doesn’t work after 5, or on weekends. When I signed the lease I was told the super lived on site. He does not
7. Some tenants have no respect in regards to the noise they make or allow to happen in their apartment. The walls are thinner than paper and aren’t insulated.
8. They thought raising the rent in the middle of a pandemic was a good idea. I guess business is business.
9. It was listed as a two bedroom but when we came in person we a saw it was a railroad. The real estate agent tried to act like she was blindsided by management.
10. My mailbox was broken into twice.

1. If tenants come to you with issues it should be in your best interest to see that it’s resolved all the way through.
2. This isn’t the projects. Even if it was, treat our issues the same way you would if this were one of your luxury buildings.
3. Provide an on call super. Some people can’t continue to take days off from work for repair issues b/c he doesn’t come after 5 or on weekends