2 blue slip
Pros
Gorgeous amenities - floor to ceiling windows - incredible water views
Cons
Amenity spaces are not cleaned. Have also seen rodents there and serious infestation of bugs in outdoor areas so they can’t always be used. Plus they enter the adjacent indoor spaces. Apartment windows opening lack options. Area is somewhat remote to walk to anything good.
Advice to the owners
Hire staff that actually do the job. Hire kinder staff; presently there are several rude ones for no reason. Others are lovely though.
Needs to do better at these rents
Pros
Front desk staff, Julio, Liz and Kevin are great. Knew our names within 24 hours of moving in and were cheerful and efficient.
Cons
I think the algorithm they use for calculating the rent has failed to take account of the massive amounts of construction happening all around this building. The constant noise of jack hammers, pile driving and delivery trucks 6 days a week from dawn to dusk is exhausting. We had a large deck but between the noise, the dust and the crazy wind (not the building’s fault!) we hardly used it. Also the responsiveness to maintenance requests was very slow - and often requires multiple requests to get anything actually done. We were paying a very large amount in rent and eventually decided that it just wasn’t worth the money. We moved to a different building, literally halved the rent and are much happier. If you are charging premium rent, you need to get the details right and we did it feel that this place did. Also, the leasing office was dreadfully unresponsive and difficult to deal with - that was the final straw when it came to the decision to move
Advice to the owners
Do something about your leasing office, they are appalling at responding to existing tenants - they made us feel like they couldn’t wait to get us to leave. Also, with that much construction going on around the building you may need to factor it into the rent you’re charging - for people who will be at home during the day, the noise and dust is miserable.
