102 East 7TH St LLC

Superintendent is responsive and cares about his job. Porters clean common areas regularly

Management office slow to respond. Implemented package room without telling anybody. My unit was barely turned when I moved in (not cleaned, prior tenant’s belongings were still there). Expensive for what you get, even by nyc standards

Identify issues more proactively, make meaningful repairs not band aids

Clean and peaceful apartment in otherwise lively are

Management not the most responsive

Prioritize maintenance requests

No pests or bugs. Very clean. Honestly I loved living here and would do so again. Super was great when there was a potential emergency for the building—in our case when the water boiler started dripping water.

Super was horrible for non-emergency things. Basically, if it's not an emergency, don't expect them to come. Got locked out of the apartment for the first two days of the lease, heat didn't work for first three days of the lease, ceiling fan never got fixed, etc. Also owner did not let us sublet for the last few months of our lease because he wanted to force us to give up our security deposit and pay one extra month of rent in order to end the lease 3 months early.

Be more responsive lol.

The apt is very nice when up and running. Spacious but expensive for the area

The management switches personnel every few weeks. No one takes responsibility for the building and it’s upkeep. There is no super. If you have issues in your apt. Good luck. Either deal with it or get it fixed yourself. Because no one from management will be coming to help.

Take better care of your tenants and their issues.

Normally clean, new’ish apartments, the super cleans building pretty well. Trash is normally well handled but it’s been really bad throughout covid. The heat is OK. When it gets really cold sub 20 degrees is when it starts to struggle. Hot water is fine & pressure is good.

Worst landlord & management company. They don’t care about you whatsoever. They didn’t before covid and they didn’t during covid. They expect their rent paid, and when it was legal they would levy high late fees. If not for city laws they would have evicted anyone they could. I’ve lived under in 5 different landlords during my time in NYC and 9300 Realty/Centennial is by far the most ruthless. Do not ever try to do “the right thing” for them because they will try & screw your over any chance they get. The ONLY thing that matters is you pay the rent on the lease. Even if the rest of the building is vacant and being offered at $1000 less per month & you are struggling with unemployment due to covid and you’ve lived there for over 5 years without ever missing a payment, they don’t care. This may sound semi biased, and it is, but in all reality even before i had this bad experience with them they were already terrible at responding to broken things in the apartment. I’ve been without a microwave for over a year. They kept using the excuse that because of covid they couldn’t replace it. Plus the apartment occasionally has a mild sewage smell coming from the sink drain.

Learn to have some compassion. Learn to communicate and develop fair plans with tenants. Your employees would refuse to communicate. They would not get in the phone to talk. When I would visit in person she would refuse to see me. You expect ultra high premium rents for your pretty good quality but too small apartments yet your customer service as a landlord and your “return policy” is non existent. If you were a product you would have gone out of business years ago. With real estate changing due to covid this company is going to go through some significant problems with this mentality.