90W at 90 Washington St,

Manhattan, NY 10006

lots of amenities

neighbors are noisy since it’s lots of college kids

-Great doormen/cleaning/maintenance staff, maintenance guy would always follow up on any repairs when I saw him in the hallway
-great location, nice views, easy to get around the city
-packages can be retrieved anytime from the doorman
-apartments are pretty spacious for the price
-maintenance requests are tended to pretty quickly, esp if it’s a pressing issue
-laundry in each floor
-lived here for two years during college, great for Pace students
-easy online rent payment system
-some cute cafes around
-They just built a Whole Foods 4 blocks away which is super convenient.

THE BIGGEST CON: management. Good luck trying to contact them. Even for pressing issues, you need to email them 5 times and call them 10 times to get a response. They never answer the phone (the 1 west extension does so I would call them and they would have to ask the 90 Washington management to respond to me). This was incredibly frustrating, issues would often take weeks to resolve or even get an answer.
-heating system is always broken and maintenance can’t fix it. It needs to be reset all the time which is annoying
-constant construction (based on other reviews it has been up going for years) which results in noise throughout the day
-terrace was open my first summer here, last summer it was closed. Still had to pay amenity fee
-high rent increases upon renewal but I was able to negotiate
-laundry is incredibly expensive ($3.50 a cycle), the washing machines are dirty and small, and the dryer almost never dried my clothes in 1 cycle. No option for larger machines to wash bedding or bigger items.
-Gym is pretty nice but the hours are 6am to 9pm. I wish it was open longer, especially since after 6pm it gets super crowded with everyone trying to workout before it closes. Not sure why it can’t be open 24/7.
-no ventilation in the bathroom so it gets really steamy after a shower
-hot water is down sometimes, but they will email before it happens
-I have had 2 water leaks in the time I’ve lived here from the ceiling. Maintenance doesn’t know how to fix it so they just painted over it. My windows leaked when there was heavy rain.
-electric bill was incredibly expensive (over $200/month in the summer when A/C was in use)

Please please please hire some more management staff that can respond to emails and phone calls.