203 East 4 Street,

Manhattan, NY 10009

Spacious apartment, backyard space, roof access, laundry in building

*Sometimes* responsive management, rats in backyard, commonly saw pests (dead or alive roaches, mice) in the laundry room, only 2 washers and 2 dryers for the building and the dryers don’t even work. Room in our apt flooded 3 times, even after them “promising” they would stay on top of it. Rats in the walls that you can HEAR squeaking and running. Roach problem and it won’t be addressed by management. You basically have to threaten management to fix anything. Central Ac units have mold and leak on to beds. Changed the intercom system out of no where with no instruction or notice and it doesn’t work half the time. Sink in the bathroom only gives insanely hot water. When we put in service requests, we have literally watched them come and fix one small thing of the several and then mark everything done. Worst management company ever.

Lower the rent, fix things when your tenants ask

Garbage management was fine
Heating worked

Laundry machines / dryers were hit and miss.

Management took a least cost approach to fixing things - we had leaks from the roof into our apartment and they chose to paint over the water damage. The in-unit A/C leaks into my room and there hasn’t been a fix.

Poor responsiveness - at some point they stopped responding to questions and complaints. Couldn’t access the Activebuilding portal and no help was offered.

Changed intercom systems halfway through the lease to one that didn’t work for most tenants. No notice or instruction was provided.

Apartment was not clean upon move in. Mold grows easily here.

Be more responsive and actually try to fix things.