1 University Place,

Manhattan, NY 10003

Building is in a great location and the units are nice - high ceilings, large windows, and lots of space for this area of town.

Kitchens are small and the laundry room can get dirty / crowded.

No need to raise rent on tenants in good standing who have lived in the building for many years.

The apartment itself was nice and in working order. The light and pre-war features are positives. The super and the handymen are all kind and responsive when issues arise or things need repair. Packages are usually received and organized fairly well, although in an unsightly way in the middle of the lobby. Sometimes packages randomly go in to a room in the basement (never got an explanation as to why) that is locked on weekends and can be generally difficult to access when someone isn’t around to unlock it for you. Elevators almost always worked even if they are slow. Laundry room has enough washers and dryers but basement is not kept in good shape in general. Water temperature and water pressure are good here. Neighbor-related noise disruption is uncommon.

Management, Denise in particular, can be incredibly slow to respond, condescending, unhelpful, and overall antagonistic. It is a pain to contact them for anything. Construction work on the building’s facade has been ongoing for two years and causes a lot of noise and disruption. If you have an outdoor space, prepare for it to be unusable for several months due to the construction with no communication from management or adjustment in rent. They have threatened to sue tenants who use their outdoor spaces while construction is ongoing, even if these tenants are paying full rent and have not been advised by management that using their outdoor spaces is prohibited. If you work from home, definitely don’t sign a lease while construction is ongoing. It was not uncommon to see cockroaches in the building, sometimes alive, sometimes dead. I had cockroaches show up in my apartment more than a handful of times, though they usually died immediately so the pest control in the building is doing something to mitigate their spread. Organizing moving in, moving out, and getting furniture delivered is like pulling teeth. Super outdated and overly strict policies. Lobby desperately needs a refresh. Most of the doormen are nice and helpful, but there are a couple who are unfriendly.