Building staff is amazing / office staff is dreadful
Pros
The new super is amazing, so responsive, and the building staff is outstanding.
Cons
The main office takes FOREVER to respond to apartment issues, and then tries blaming the building staff when they miss things.
Advice to the owners
Just let the building staff run the show
The old super was great
Pros
We loved Petrit
Cons
The property management was cheap