great staff, terrible management
Pros
the super and door staff were friendly and very helpful. there is a sense of community - especially love how residents will leave books in the lobby to exchange (and sometimes other freebies).
Cons
management was very slow to fix problems in the building. gas was out for ~6 months in the middle of the winter, there were periods when almost all of the dryers were broken. there were no working elevators for close to a year (the building is 9 floors, so this is illegal). we didn't receive rent reductions in any of these instances.
Advice to the owners
fix building problems faster
Terrible Owner
Pros
The building has an Excellent Super
Cons
Owner avoids all contact with tenants. Quick to threaten legal action against them. They ate rude, inflexible, and cannot be trusted!
Advice to the owners
Try Being Human