Summarized from anonymous rental reviews on openigloo.
Recent tenants rave about the luxury and cleanliness of 525 East 72 Street. The staff receives high praise for being responsive and friendly. Spacious apartments with great river views are highlighted. However, concerns arise post-management change, leading to increased rents and reduced services. Elevator and water issues persist, although neighbors and amenities are appreciated. Despite some setbacks, the building is generally loved for its cleanliness, attentive staff, and quiet ambiance, making it a desirable choice for those seeking a comfortable living experience in Manhattan.
Reviews (14)
4.75 stars
Over 1 year ago
Luxury with awesome staff
Former Tenant
Pros:
Very luxurious building! Clean, spacious, amazing staff!
Cons:
Management can be difficult to reach. Very $$$$ for small space!
1 stars
Over 2 years ago
Your unit is an asset class, not a home
Former Tenant
Pros:
From all appearances, this building is glamorous and a dream: an imposing glass tower on the East river with an impressive driveway that ends with a reflecting pool. The staff are also great and do their best given the new owners.
Cons:
The new owners. Within months of buying the property, they wasted NO TIME in turning it into a venture capital carcass whose sole reason for existence is to vacuum as much money from tenants as possible (vacant apartments be damned!)
They took this once proud and well-appointed community and systematically stripped away everything that made living here special (to cut costs and drive efficiency, of course!), at the expense of safety (they got rid of the gate man, swore they didn’t, and then ignored several credible reports by residents of strangers freely entering the property and even getting up to the apartments).
If you are browsing this building on StreetEasy, please DO NOT BE FOOLED by the misleading pictures of RENDERINGS of amenities that have not been built yet, that they are deceptively using to lure in potential tenants. This is after hastily cobbling together gym renovations (all they did was repaint the walls in a very ugly black matte finish) then using this “work” as a justification for raising the rents of existing tenants by anywhere between 30-100%.
The management of this company is hostile, unethical, unprofessional, incompetent (could not even introduce themselves to the community properly after the surprise sale), and above all, is unresponsive to residents needs (months to get a response on simple service requests for appliances or other issues).
residents living in the building are pretty much trapped by their leases until they run out (or they suffer the penalty of breaking their lease). You are well advised to save yourself the trouble and avoid this building at all cost!