Fine place to live but unresponsive management
Pros
The building has overall been fine, I like my unit and the neighborhood. No pest issues, limited noise issues (my unit faces the inner courtyard away from the street).
Cons
Management is very unresponsive. The unit did not have gas (so no stove) for almost a year, which is a major issue but did not affect me as much because I do not cook as often. The heat was still functioning since it's radiators. They eventually got it fixed and gave me ~1 month rent in reimbursement. I have another kitchen issue which I've reported to them several times and hasn't been fixed in over a year. Several of my packages have been stolen from the lobby, and even though they say they have 24/7 video surveillance, it will not be useful to you unless you file a police report for the theft.
Advice to the owners
Please be more responsive and mindful of tenant requests.
Run away now
Pros
Very good location
Cons
Very bad management and unresponsive (three months without gas and they are still figuring it out). The garbage bins are next to the washing/dryer units in the basement.
Advice to the owners
Change management comoany and look after your tenants. Consider your tenants' needs and not just their money.
