424 East 116 Street,

Manhattan, NY 10029

The management had timely communication.

The building is invested with roaches. Management does a monthly maintenance however, this barely helps the issue.

Location near mta busses, security CCTV, location near shopping

No elevator. Walkup. Pest issue for nearly 8 years (small roaches and mice). Neighbors leaving items under stairwell. Pest crawl throw sliding doors in apartment. Heavy marijuana and cigarette smoking throughout entire building. Due to sliding door and hollow walls the smoke and smell would travel easily. Management did not care about air quality. We were told no pets in building when we moved in and then around 5 years later there was a dog on every floor. Rarely saw pest control. (Super would knock lightly on door). Stairwell and main entrance used to be cleaned regularly. Now the stairs are filthy. The super used to be attentive and easy to contact.. now they appear to be overworked and hard to reach. No notification of neighboring construction. A power drill went into the bedroom and almost hit my head by a few inches. My tolerance wore thin when our drugged up high neighbors from below were calling 311 with false claims of noise and banging. They even called when we weren't even home. Not once did the police come to our apartment and speak with us. Instead the police informed management over the excessive false 311 phone calls. What did the management do when the lease was coming up to renew? They held the lease hostage over the false accusations. When ending the lease and decided to not renew they handled the security deposit unprofessionally and waited until the last day of the 14th to inform how much would be deducted. They also deducted things due to their own construction damage. Damage due to apartment next door construction refurbishment. They charged for a socket that was pushed out from the construction workers in 2017. I had asked many times to have it fixed and they never did.

Vermin/pest are a big issue in this building. The smoking and drug use is heavy and unhealthy.