Great location, bad management
Pros
- Accessible to Central Park - Steps away from subway station - Has CitiBike station right outside - 10 minute walk from Whole Foods, Target, etc. - 15 minute walk from Trader Joe's - Exposed brick rooms - Modern appliances, including fridge, dishwasher, and wine fridge
Cons
- Extremely unresponsiveness management, could not get in touch with them whenever there was a problem (but they had no issues getting in touch with us as soon as they needed something). Sometimes we had to call multiple times a week to get in touch with the right person, who may or may not have been able to help - Consistent water damage, no action taken - No exhaust for stovetop - Fixtures kept breaking, poor quality -- had to replace all the lightbulbs (ALL!) on our own dime; some windows and doors had to be fixed by the management company which took over 1 month to get someone to look at it and another 1+ month to actually get it fixed - Superintendent changed about 4 times in the one year stay - Very small rooms - Limited storage in the apartment
Advice to the owners
Be more responsive and nice, perhaps you will find new tenants a lot faster rather than having to wait for months
Maintenance takes forever
Pros
in-unit washer dryer not super old right next to the 103rd St ACBD station right next to central park deli on the corner makes great sandwiches
Cons
rooms a bit small and one room barely gets sunlight a ton of maintenance issues when first moving in that took forever to get fixed (washer dryer barely working and shaking violently, still don't have a doorknob on one of the doors, lights don't work, took 6 months to get the wine fridge we were promised, leaks) wifi box only works plugged into the room at the end because someone previously cut the wires and no one wants to come fix it (makes wifi to the other end of the apartment bad) our first super was nice but didn't know how to do anything and they pretty much overworked him second super is really knowledgable but again overworked so takes forever to get to things apartment was a mess when moving in radiator in one room didn't work at all throughout the winter some outlets always tripped for some reason packages keep getting delivered to an address that isn't here all the apartments on this block owned by the management company used to have the same code to get in the buildings and there was a burglary in one keypad to get in didn't work for a while and they never gave us a building key water would go out often for maintenance
Advice to the owners
please hire more supers if your apartments are going to have so many problems