622 West 136 Street,

Manhattan, NY 10031

Loved the renovated apartment and the location. Very close to everything you’d need and especially conveniently located by the 1 train. The kitchen and bathroom were both updated.

The lack of hot water is my biggest complaint. It was almost never on and if it was, it would either last for a few minutes or take 15 minutes to heat up. We had one rat enter the apartment through a hole under the sink. They took care of it the same day, and we’ve had no other pest issues, but the super is very busy and sometimes hard to contact if it’s not an emergency. Neighbors are loud during warmer months, but they’re all very kind.

Please please please fix the hot water!

My particular unit was recently updated. In unit washer and dryer. Nice clean floors. Relatively no bug issues.

Unsecure entrance. Easily opened door despite having a buzzer system. Security cameras do not work. No sense of community or accountability which means common areas are widely disrespected and packages and other personal property will get stolen.

Management is nonresponsive. During the pandemic no concessions for rent were made which put huge financial strain on us. It is a renters market, no need to continue living in a place with no sympathy or desire to accommodate requests. Especially when the building is not secured or respected by other tenants.

Secure your building. Answer emails snd phone calls especially if your have good tenants. You will lose good renters by your lack of concern and be stuck with the theiving dirty people who don't bother you ever but cause havoc in the building.