Falls off on maintenance
Pros
Spacious rooms, location
Cons
Mice, cracked floors, plumbing issues
Advice to the owners
Be responsive, take maintenance requests seriously
Horrible Management
Pros
Great location, porters were responsive when needed/during their work hours, spacious apartments
Cons
Had multiple complaints about a tenant who was harassing me and other tenants. Management was very slow to respond even though there was proof of harassment (police reports, videos, etc.). Lived there 8 years as a loyal tenant while this person was squatting in their parents apartment. Ended up breaking my lease while that person got arrested 6 months later for beating their child. The management company was so rude and unresponsive even though I had police trying to help me.
Advice to the owners
If you have a loyal tenant who has a history of being responsible, help them as oppose to pushing them out just for the sake of getting more money. Also, fix your leaky roof.