Great views, but slow to respond to service requests
Pros
Love the views, room sizes, sense of community
Cons
Systems used by new owner, Brookfield, used to submit service requests and management office requests are not timely, results in delayed response to requests.
Advice to the owners
Bring back the personal touch used by previous owners
Great place to live in Manhattan
Pros
24/7 security and doorman service. Large laundry room in building. Maintenance staff on site. All the perks of living in Manhattan without the noise and hassles.
Cons
Only 4 elevators for 37 floors so can sometimes have a bit of wait at peak times.
Advice to the owners
Find better times for trash removal. Taking an elevator out of service at peak times is frustrating. Security needs to understand they’re there to help protect tenants, not harass them.



