Nice staff, recent change of manage company is expected to improve the experienc
Pros
Excellent staff. People from maintenance to concierge is very responsive and kind. No rats, bed bugs, etc. Amenities are very good.
Cons
My last experience regarding lease extension was terrible. The management company proposed an unrealistic raise and didn't want to even listen to a counterproposal. Let's see for 2024 as the management has changed. The gym maintenance requires more attention. Some machines are broken for long time.
Advice to the owners
A more flexible posture when negotiating renewals.
Safety concern for the building.
Pros
Clean building. Good maintainance.
Cons
Since I lived in this building, I have heard about 2 crimes. One room was broken into while residents were traveling. Another neighbor left the door open, and someone grabbed her purse and ran away in the day time. Both times, the management and front desk did not do anything. The room had no sign for broken lock. Some suspect that it is an internal job.
