Summarized from anonymous rental reviews on openigloo.
Recent reviews highlight the building's cleanliness, dedicated staff, and convenient location as its main strengths. Tenants appreciate quick maintenance responses, good water pressure, and friendly doormen. However, issues with management's responsiveness, amenity limitations, ongoing construction, and noise disturbances have been notable drawbacks. Concerns about the treatment of tenants, lack of ADA accessibility, and inconsistencies in amenity offerings have been raised. While some recommend the building for its positives, others emphasize the need for improvements in communication, amenities, and tenant relations to enhance overall resident experience.
Reviews (10)
4.38 stars
Over 1 year ago
Reliable Staff, Poor Management
Former Tenant
Pros:
The building is kept clean and the staff that keep things moving operationally are just fantastic. If you have any issues with your apartment, it’ll be fixed within the hour. They are all so kind and helpful, and know everyone on a first name basis.
Cons:
The management are sharks. I repeatedly requested they remove the forced $75 amenity fee during COVID as the amenities were not usable. The management took me through a 6 month court case trying to reap the $75/month I was not paying. There is a class 3 sex offender who lives in this building, repeatedly harasses tenants, and threatens to hurt people with his dog. I have never seen management address his behavior.
Advice to owner:
Talk to your tenants before choosing to take them to court without warning. It’s a costly process for both sides.
4.38 stars
Over 2 years ago
Great building with some serious flaws
Former Tenant
Pros:
We loved our neighbors, and the building staff is outstanding. The location is great. Our apartment was great, though aging.
Cons:
The apartment itself was pretty great, with the exception being that the very high ceilings meant our heat and AC bill was...extraordinary. Central AC/heat would really resolve any issues we had with the apartment.
The main issue we had was with the amenities manager who I won't mention by name, but with only a week or so notice, blocked access to all the balconies on the second floor for construction with no clear end date (hit: it was many, many months), and very limited compensation (multiple units got nothing, we all talk on the floor).
When multiple people complained, they responded with bogus threats of litigation, and outright threats (!). It soured and scared all tenants involved. For this reason, I definitively can't recommend this building unless Clinton Management changes its approach to dealing with tenants. If you want to try it out...sign a year lease and just pray nothing goes wrong.
Advice to owner:
Be fair and professional. Don't threaten your tenants with legal threats or otherwise—eventually you may find someone with enough money to call your bluff.
Building Ratings
Cleanliness
Garbage Management
Heat
Neighbors
Noise Levels
Owner Responsiveness
Pest Control
Water Pressure
Rents and Deposits
-- of renters received their security deposits back
It dummy text been reported if this building dummy electronic rent payments.
Open Violations
Only open violations from the last 10 years.
Data last updated 7 days ago.
The average number of violations per unit at 312 11 Avenue is better than the city.
BUILDING AVERAGE:
0 violations per unit
NEW YORK CITY AVERAGE:
0.81 violation per unit
Non-hazardous
0
class A
i.e. no peephole on a door, or no street # on the building, unlawful keeping of animals
MOST RECENT:
No violation found...
Show all
Hazardous
0
class B
i.e. smoke detector issues, inadequate lighting, no lighting for stairways
MOST RECENT:
No violation found...
Show all
Immediately hazardous
0
class C
i.e. rodents, pest, mold, inadequate heat or hot water, defective building parts
MOST RECENT:
No violation found...
Show all
Missing information/filings
0
class I
Missing or non-compliant with administrative information orders or filings
MOST RECENT:
No violation found...
Show all
Property Owners and Associates
C
Clinton Management
2.7(11)
Agent•
3 Properties•601 Units
Litigation History: No
Evictions: 0
M
Michael Kessler
4.2(10)
Officer•
1 Property•369 Units
Litigation History: No
Evictions: 0
J
Jeffrey Levine
2.7(11)
Head Officer•
2 Properties•465 Units
Litigation History: No
Evictions: 0
D
Dd 11TH Avenue LLC
4.2(10)
Corporate Owner•
1 Property•369 Units
Litigation History: No
Evictions: 0
Renter Q&A
Be the first to ask a question!
Frequently Asked Questions
Submit an anonymous review to gain full access to reviews.
OR
Don't have a review to share? Pay to gain access to the platform. Already have an account?Login Here