Not bad for big corp
Pros
Clean, safe, good water pressure, inside passages are useful in winter
Cons
Loud construction occasional mornings, and also mgmt has hired mediocre quality subcontractors - when people came to fix piping running thru my unit, they bored a hole in the kitchen wall without covering everything with plastic, so a fine dust settled everywhere. The next worker to come in was irate at the previous one for missing that step
Move on
Pros
The maintainance guys are great. Once they get to your apartment (See below in cons) they listen and are very diligent. Roosevelt Island is a great community in general but the neighbors in this building do not respect common spaces (See below)
Cons
The administration is aweful. They don't respond to emails or phone calls. Takes weeks to get something fixed. They implement weird programs (TVs in the lobby with useless info? Zoom exercise programs?) no one likes but don't care for simple basics. The front door is constantly broken. People smoke in their apartments, hallways and lobbies. Trash in hallways. Swarming fruit flies. Read fine print: they plan to charge for gas heat soon but the rent will continue to go up!
Advice to the owners
Maybe listen to your current tenants ?