Private equity nightmare
Pros
Good location but that’s it
Cons
Full of mice. Upstairs units very hot. Windows too small for an ac unit. It was regular shitty until that private equity firm bought it. Now it is extra shitty.
Advice to the owners
Sell it to someone normal and leave everyone alone
I’d never rent from Freestone again.
Pros
Nice location. Their broker was respectful when showing my apartment to potential tenants. They gave me my full security deposit back. Excellent water pressure. Half of my unit was bright and sunny with a very high ceiling.
Cons
Fixes were just temporary patches (e.g. fixing a leaking ceiling by literally just replacing the drywall). The landlord tries to squeeze you with obviously-above-market rent increases. (For me they asked for +15%. I spent a half hour on the phone with them trying to explain that no other similar apartments in the neighborhood are priced near that. They agreed to come down to +14%. I moved into a nearby building. They listed the apartment at +3% and it’s been sitting for over a month). Trash management is horrible and spends more time overflowing than not. Had mice and giant roaches that were only effectively managed by my own efforts (mouse traps and roach baits). Had to worry about flooding every time it rained hard. Neighbors stole a few packages from mail room. Basement area was way too hot all winter long. Washing machine would be broken for weeks on end waiting for the super to look at it. The super in general was very unreliable. The photos on the StreetEasy listings are comically over-photoshopped. If you want to know what kind of company you’re dealing with just look at the listing history on street easy. Very few tenants stay more than one year. None stay more than two.
Advice to the owners
Do the city a favor and sell the building.