1796 Bedford Avenue,

Brooklyn, NY 11225

In a tree lined neighborhood within walking distance of two subway lines.

Old, common lobby and stairwell not clean. Garbage area often overflowing.

Clean the stairwell and get better/larger trash bins.

- Big rooms
- Close proximity to the park, grocery store, subways

- Lots of holes for mice that were not fixed
- Poor management response.
- Unhelpful super.
- Extremely loud and disrespectful neighbors.

- When dealing with a leak in our bathroom ceiling, it took 11 days of them not coming to fix until our ceiling collapsed. Once that happened, it took a month for them to fix it. Their solution in the meantime was to put a piece of piece of plywood over it…which still leaked out the edges and then closer to the electric. They did not treat it for mold when the new ceiling was installed. Only took half our rent off for not having a working shower for a month.

- Anytime something was broken in our apt (which was generally because it wasn’t fixed correctly the first time), they would give us an attitude saying “it’s always something with you guys.” As if we want to have windows that don’t open, a bursted sink faucet and mice holes.

- Extremely loud and aggressive neighbors. Neighbors above us (the ones who’s shower was causing the leak in our bathroom) refused to let supers in to fix the issue, saying it was our problem. Then from then out, they hated us and stomped 24/7 on purpose. Would come downstairs and get aggressive if we hit back.

- People play music very loud in the courtyard area all through the night.

- In response to all noise complaints about aggressive upstairs neighbors, management said they’ll buy us earplugs.

- Listen compassionately to your tenants and do your job without judgmental statements.
- Installing crooked kitchen cabinets and adding yet another coat of paint does not make the apartment “newly renovated.”
- Enforce some quiet hours in the courtyard.