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Pros
The best thing about residing at 214 is the welcoming and amicable neighbors, fostering a genuine sense of community living where we strive to coexist harmoniously.
Cons
It's nearly impossible to reach anyone at the rental office by phone, and when you do, they are impolite and unhelpful. The building superintendent shows little concern for the property, neglecting regular cleaning and maintenance, resulting in a lack of cleanliness both within and around the building. The porters and superintendent seem to lack the necessary expertise to effectively address maintenance issues, often resulting in their attempted fixes leading to further breakdowns.
Advice to the owners
I suggest that the property owner prioritize better treatment of the tenants. Encourage the porters to demonstrate a stronger sense of community by treating the property as if they themselves lived there. Additionally, consider implementing security cameras and ensuring that the staff are adequately motivated and not overburdened with work.