Great with some asterisks
Pros
Great super, does the best with what he's got. Very responsive. Great soundproofing on outward-facing windows and doors, which came in handy because a similar building just went up directly across the street and the noise level was bearable. Bike room where people trust each other is really nice. Rooftop is great.
Cons
Roaches. German ones and brown ones. Caulked and sprayed everything. Roaches still get in. Never had them before. The exterminator comes once a month, which is not enough. The garbage rooms get full quickly and the roaches are always visible in those rooms. No wonder they spread to other units. Asked management to up the exterminator visits, but haven't seen or heard of anything changing. Laundry room is cleaned once a week and it's not really enough. So it's kind of gross most of the time. The machines are small and cost $2.75 per load which is a racket. Also location kind of sucks. It's at least 20 minutes walk to anything interesting. Ok if you have a bike.
Advice to the owners
Bring the exterminator in more often. Encourage tenants to help keep the place clean by providing cleaning materials (wipes, paper towels, etc) in key places.
Slapped together with Elmer's Glue
Pros
The gym is nice and so is the rooftop lounge but the building was very obviously slapped together with no thought. The supers are kind and do their best but they'd have to be working 24/7 to keep everything in tip-top shape. Grocery options are good.
Cons
We have a roach and fly infestation and we can't get the exterminator in our unit. The landlords are useless. Neighbors can be gross it's like living in a dorm building - The garbage rooms are routinely disgusting because tenants won't put the trash in the trash chute and just leave it in the room. Fee for amenities would be fine if the building wasn't so gross.
Advice to the owners
Make meaningful updates to the building and you won't be flying through tenants every year.