Very reliable as far as Downtown Brooklyn Luxury buildings go
Pros
Staff is very friendly and approachable, mailroom and deliveries always stored safely, and maintenance requests are always quickly addressed (including a baby roach infestation from a few years back). The apartments themselves are generally larger than similar luxury buildings in the area. Staff has regularly building community events and things too, which is appreciated!
Cons
The elevators are down VERY often, so expect some long wait times if you live in the high-rise apartments. The gym should be included in rent given the price of the rent here, but that's an added amenity fee on top of rent (and can't be signed up for month to month.) It's also frustrating that unless it's a letter or a big oversize package, mail goes to the Amazon hub lockers. That's fine for most people, but if you don't have an Amazon account that makes getting mail a headache.
Advice to the owners
Please get a new elevator vendor, and please consider including the gym in rent. More people would use it!
Older building but all the goodies are there
Pros
close to all the train lines and the higher apartments has great views of manhattan
Cons
Older building with cracks on the wall. Constant broken elevators
