Lived there a long time. Mostly good, some problems.
Pros
New Super is more responsive than some priors, but needs more help than he's getting.
Cons
Building was brand new 13 years ago but now needs maintenance and improvements in the inside public areas and outside courtyard. Response time to HVAC unit problems is super long, unacceptable in the heat of summer or if you need heat fixed. I barely use the heat, though, so it's mostly a/c problems. The HVAC units were pure garbage from day 1. Several hot water shut offs over the years, one lasting for a couple days when a new boiler was needed.
Advice to the owners
Fix the problems before they become problems!
Always bad with the good …
Pros
Everyone who is employed cleaning and working in the building is FANTASTIC. They are kind and responsive.
Cons
Owners are bullies. They just want to make as much money as possible and don’t really care about the people who live there.
Advice to the owners
This building was meant to provide affordable housing. Make that your priority.