They don't care about you or fixing the elevators
Pros
First and only time living in a more luxe building and all the perks really are convenient. Apart from a neighbor who liked to blast house music, the apartment and building were extremely quiet even though it is in a busy area. I loved the big windows as well.
Cons
The elevators are always down. Do not expect compensation when multiple are down for months. In fact, half the time they don't bother even letting you know when one is down for that long. No room for negotiation on lease renewals or early endings. Also if you decide to try out joining the gym, you have to pay for it for the remainder of your lease. They have archaic breed restrictions for the dog run, but the don't require the dog to be spayed or neutered. Wild. They also make you use an app called Latch as your keys, but do not provide you with a back up door code to the front door so if your phone is dead and there is no door man at night which was so often the case, you are SOL. The old man who yells outside with no shirt on around that corner is harmless, at least, if you are stuck outside at night because of this. Something is also going on with the electric bills likely due to their meters. After my first year my electric bill went way up with no change in consumption.
Advice to the owners
Care more about your tenants rather than just being a business
Good place to live
Pros
Convenient location with lots of subway lines nearby, modern apartments with nice amenities
Cons
Elevators constantly broken
