410 Tompkins Avenue,

Brooklyn, NY 11216

- cleaning crew came regularly to clean out garbage
- updated appliances
- small gym which was decent and clean
- super market right below us

- We had a huge mice infestation towards the end of our lease with mouse poop everywhere on our personal belongings. Had to harass management for 2 weeks before someone came to see the issue.
-We also had a huge water leak in our ceiling for about 6 months that we told management about multiple times and no one came to look at it or fix it. Management is unreliable and we had to file a 311 complaint.
-Really noisy neighbors at times and the communal trash was always so disgusting due to our neighbors until the cleaning crew came to empty it out
- at time hot water and water in general would be shut off with no notice or very short notice and sometimes we had water pressure issues and brown water
- management doesn’t do anything and doesn’t respond to any maintenance tickets or text message or calls when trying to contact him
- laundry was fine but each week one of the washers don’t work or there will be left over water in one of the washers
- shared space with the grocery store below us through the basement which was kind of sketchy at times but nothing happened to me personally
- packages stolen often!

New building, clean, automated ticketing system for repairs. The neighborhood is lovely

Rampant package theft. I’ve had more packages stolen than received this year. Someone who lives in the building was arrested for stealing packages at some point but the package theft never stopped. Walls are absolutely paper thin. The neighbors on my floor are respectful but I hear horror stories from the other floors. Water is regularly brown and management won’t believe you when you report it, instead they gas light you and tell you that everyone else’s water is fine - even when you’ve sent pictures that yours is brown after running the water for over an hour. I’ve spent a week without water clean enough to consume or bathe in. The hot water has also been shut off without any notice several times. The laundry machines are not only dirty and often broken but more expensive than drop off in this neighborhood. The ‘rec’ areas are a joke, those rooms are usually full of trash from the grocery store on the bottom level, they are not usable and often not accessible. There is no locked or secure separation between the grocery store and the residential part of the building which seems very sketchy to me. I’ve lived in buildings owned by slumlords and this isn’t quite at that level but it’s not far. Hilarious that they also aggressively price their units and aim to push people out as soon as they can with no regard for anything but a higher profit.

Believe what your tenants are telling you is going on in your building, fix the water issue and throw away those laundry machines, they are absolutely terrible.