1 Eagle Street,

Brooklyn, NY 11222

Beautiful building, with awesome people working on maintenance and in the lobby.

They slowly start charging you for things that are supposedly already included in the amenities package. The elevators break ALL THE TIME. Floors are stained and not cleaned often. Security is lacking,

Management needs to hire more people; this is a huge building and you are understaffed

The doormen are incredibly friendly and helpful. The management team is also very professional. The building is brand new, clean, and offers many amenities.

The appliances in the apartment did not work well. The refrigerator did not cool below 45 degrees. Maintenance came out to look at it at least four times but were never able to fix it. The oven also did not work because it was not connected with the appropriate voltage (would not heat to temperature set; just stayed on preheat). It took over 6 months for maintenance to have it fixed (maintenance/managers changed twice over six months period).
The electric outlets were not all functioning. The bedroom was not wired properly and none of the electrical outlets worked. Overhead lighting is only available in bathrooms, kitchen, and entry hallway/otherwise must use lamps for lighting in rooms.
One of the apartments above us had an issue with the plumbing connected to the AC unit which flooded several apartments below it.
The building is new but was not built well.

Do not charge luxury price rent when you can not deliver basic services such as working electrical outlets, ovens that are connected with appropriate voltage to cook food, and refrigerators that are able to cool down to temperatures that are safe to keep food inside.