Maintenance delays, overall okay place
Pros
AC units are okay. The spaces themselves are fine, and not that expensive.
Cons
Laundry difficult to use (internet operated but no wifi or signal in basement), advertises gym but the machines are all broken, outside of the building has major damage that they don't address and it caused leaks in the building.
You will never hear from the landlords...
Pros
Very up-to-date on appliances and renovations. Secure. Good rooftop access.
Cons
LOUD. You can hear everything. The landlords have no email address and are in office during weird hours + never answer their phones during those hours. They couldn't even be reached for an initial walk through so our apartment was pretty much straight from the previous tenants with no repairs. There was literal writing on the walls. Also, there are constant gas shut off notices (gas is included in rent) so someone is not paying bills. We also had a serious german cockroach infestation for months from previous tenants. Hot water runs out fast.
Advice to the owners
Get an email address for your tenants to contact you.