Horrendous Property Managers
Pros
Not much. I have been renting for close to 15 years, never had worse.
Cons
1 - Common Property Issues. We didn't have heat until end of December. Pipes are often leaking (had holes in the roof). 2 - Unresponsive. When you email or call Willowick Properties, they never pick up. When you raise a complaint on the conditions of the building, they are not the slightest concerned. They show no empathy towards the tenants and act irritated when you ask for reasonable fixes (e.g., heat in the winter). 3 - Rude. They are really bad people managers. They fail to recognize the responsibility that comes with managing a property and that real people live here. The problems of tenants are perceived as inconveniences of them. 4 - No accountability. They raise the rent every year, despite their horrendous track record.
Advice to the owners
Treat people with respect and have some humility for those that live here. It's saddening how little they care and I don't know how they can have a clean conscious treating people the way they do....
Overall great management!
Pros
I really loved this apartment and have had a really good experience with management. They are very responsive and have fixed any issues I’ve had quickly. They building is super clean and all the apartments are updated. They super is THE BEST he’s literally the nicest guy ever and would go far out of his way to help me with random things (as a woman living alone). I live in the basement street entry apartment and he comes and sweeps my steps every morning.
Cons
Honestly nothing really. I am the basement apartment so I get bugs occasionally, but they have an exterminator come once a month so no biggie!
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