Poor Managment / No amenities
Pros
Location and the apartments have a lot of light.
Cons
1. Poor management company Rudin, with extremely inadequate communication and a laissez-faire attitude toward tenant issues. There's zero accountability; it takes over two weeks to get a new vendor approved, and they discriminate against small businesses. They don't invest in fixing the building; instead, they just put band-aids on everything. 2. There's no insulation between apartments, so you can literally hear every step taken and every word spoken by your upstairs neighbors. The management company fails to correct this issue and enforce the 80% rug coverage as per the lease. 3. Rusty water stains everything: the tub, sink, and toilet. 4. The elevator breaks multiple times each month and is by far the slowest elevator. 5. The laundry room closes, so you can only do laundry at certain hours, which is very inconvenient.
Advice to the owners
Hire someone with expertise in managing business operations and establishing efficient, repeatable processes. Implement technology to enhance efficiency and improve the user experience. Avoid implementing quick fixes like the Alfred app, as it can further isolate processes and hinder effective communication. Do something for the building tenants, as the perceived value of your buildings is only deteriorating, and so is your reputation.
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