Impressive staff keeps the building immaculate
Pros
The staff (doormen, super, porter) are extremely kind and helpful. The live-in super responds to issues immediately. The super and porter keep the hallways immaculately clean. I hear the vacuum every few days, and they mop daily (I love the smell of cleaning products in the hallway!) The basement is kept the same way - super clean. Laundry room floors are mopped daily. There's a trash chute on every floor for regular waste. South facing units get amazing light. Great location, easy to feel safe.
Cons
Way too expensive for the tiny spaces. Almost $5000 for under 400 sqft and no washer/drying in unit is frankly ridiculous (but if you have the money, spend it - I love living here). Walls are thin. You can hear everything happening in the hallway through your door. The windows don't keep the busy street noise of Houston out of the apartment, but there are units that face away from the street if that bothers you. Management has changed over almost yearly since I've been here, but thankfully they keep the staff so it isn't too disruptive. Rent increases have been high - 13% (doesn't sound like a lot, but 13% of a high number is a very high number). There are barely enough electrical outlets in the apartment, especially in the kitchen. You have to install your own blinds. The bathroom has no shelves or anything in the shower. Kitchen stoves don't have ventilation so on the off chance that someone near you cooks, you will smell it. But these apartments are so expensive, you know people are rarely cooking! Listing photos are never up to date on the smaller units.
Advice to the owners
Never get rid of your staff - they're the ones making the place worth the money! If you want to increase rent, you should renovate the bathroom (but you really shouldn't be increasing the rent so much)
Building is nice; hate the new management
Pros
Nice location, clean building
Cons
Building was purchased last year. New management company sucks
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