Overall good apartment for neighborhood
Pros
Apartment is well maintained, staff friendly, maintenence concerns addressed quickly. Easy paperwork process
Cons
Surrounding neighborhood not very clean
Lots of Pros but equal in Cons -- FULL REVIEW
Pros
Front Desk Staff are kind and super helpful Anthony the porter is great at keeping the overall building clean and he is very kind. Dominick - the new building manager is much better than the former. He is responsive and helpful so that has been a great improvement. Apartments are spacious and pet friendly. The neighborhood has a number of small businesses to support and the people who work there are very kind. You have the urban center garden, el barrista cafe, the good good, nice bodegas,
Cons
Upkeep of the actual apartments. The HVAC units are terrible. You may be without AC or Heat depending on the unit you have. Expect to get to know the vendor because they will come and do quick fixes. The management company needs to replace them but they won't due to cost. However they have invested in a outdoors dial system that no one uses and more furniture downstairs. The in-unit laundry is not great. When we first arrived the filter was never cleaned. This should have occurred in advance but did not. The super is rude and unresponsive at times. He tries to avoid fixing the problems within the apartments or does quick fixes so you may have to ask multiple times to get something resolved which can be annoying. The cleanliness of the gym is not good at all. For example, the mirrors are often dirty. There are also random items in a corner unorganized and uncleaned. Overall I don't think the gym is cleaned often. There are weird reddish-brownish stains in carpet in the gym. The neighborhood is a lot at times. Unfortunately, drug usage is rampant and so you'll see people nodding off at any time of the day. You'll also see a lot of dog poop. There is a men's shelter which is great however at times some of the residents walking around may have mental health issues and as a woman, it feels very unsafe.
Advice to the owners
Replace the HVACs, Replace the in-unit laundry. Ensure the gym is cleaned at least twice a week. Ask the super if he truly wants this job and if so if he can step it up. Reward Cristina, Anthony, and the other front desk folks. Keep dominick happy.
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