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P

Phil Froom

Site Manager·1 building·8 units
2.1

1 reviews

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Reviews

Former tenant·Over 2 years ago

Slumlord - DO NOT RENT!

Pros

Our apartment space is excellent. Rooms are all fairly sizable, kitchen/living room combo is great. We have a private outdoor patio / backyard which is awesome for hosting parties. This is what suckered us in.

Cons

Things were bad from the first moment. We arrived on the day we had told the landlord (multiple times) that we'd be moving in only to find the apartment in the middle of being turned / painted. They quickly finished painting, but never actually fully cleaned the unit. This led to the next issue: a constant German roach problem in the kitchen (which bled into the upstairs bathroom). Multiple visits from the exterminator and countless roach traps did not solve the problem. Finally, and worst of all: starting in November, heat, cooking gas, and hot water service ceased after a gas leak was discovered. While the hot water was restored in roughly 1.5 weeks, the heat and cooking gas remained offline for FOUR MONTHS. We discovered the cause of this delay was landlord's FAILURE TO PAY CONEDISON. In other words, landlord skimped on their bills to the utility, causing the utility to wait to fix our gas leak until after they were paid. Management denied this (despite our confirming directly with ConEdison that this was the case) and tried to force us to pay rent we lawfully withheld, threatening legal action and constantly harassing us over email. Management never once explained the delay nor apologized, and they only offered a concession after we called them on their threat to go to court and told them we had a lawyer of our own. Long story short: the landlord / management is a modern day slumlord, and you should not rent from them.

Advice to the owners

Get out of the rental business and find god

Buildings associated with PHIL FROOM

  • 309 West 29 Street
    Rent-stabilized

    309 West 29 Street

    2.1(1)

    Chelsea

309 West 29 Street
Rent-stabilized

309 West 29 Street

2.1(1)

Chelsea

Building ratings

Cleanliness

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Trash management

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Pest control

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Water pressure

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Heat

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Neighbors

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Noise levels

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Owner responsiveness

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Cleanliness

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Trash management

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Pest control

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Water pressure

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Heat

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Neighbors

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Noise levels

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Owner responsiveness

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Rents and deposits

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Renters received their security deposits back

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Electronic rent payments

P

Phil Froom

Site Manager·1 building·8 units
2.1

1 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

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FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.