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R

Rick Serrapica

Head Officer·14 buildings·189 units
3.7

7 reviews

Highlights

No
Evictions
No
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent tenant feedback on buildings managed by Rick Serrapica reveals a mixed management experience. Many appreciate well-maintained cleanliness, effective heating, and helpful live-in supers who address repairs and cleanliness. Popular locations and good amenities like elevators and laundry add to appeal. However, pest control issues, especially bed bugs, and insufficient security measures are concerning. Several renters criticized slow or non-responsive management, noise disturbances, and occasional package theft. Complaints about rent increases and conflict resolution suggest management inconsistency. Overall, tenants commend the maintenance staff but urge improvements in responsiveness, security, and pest extermination for a better residential experience.

Reviews

Former tenant·Over 1 year ago

Great place, horrible landlord

Pros

Location, neighborhood, size

Cons

Full of undergrads since COVID and they like to throw parties. Landlord is a scumbag with a track record of illegal activity to intimidate and evict tenants. Owner uses multiple company names but Castellan Real Estate is the owner and manager. https://www.nydailynews.com/new-york/nyc-real-estate-group-forces-tenants-jacks-rent-article-1.2153178

Advice to the owners

Give Umberto a raise and grow some ethics.

Former tenant·Over 1 year ago

Great apartment with elevator

Pros

amazing natural light from huge windows. great location! Nice super.

Cons

heat was too hot and couldn't be managed in-unit

Buildings associated with RICK SERRAPICA

  • 545 West 148 Street

    545 West 148 Street

    Hamilton Heights

  • 515 West 111 Street

    515 West 111 Street

    4.6(4)

    Morningside Heights

  • 524 East 119 Street

    524 East 119 Street

    East Harlem

  • 1469 5 Avenue

    1469 5 Avenue

    2.9(1)

    South Harlem

545 West 148 Street

545 West 148 Street

Hamilton Heights

515 West 111 Street

515 West 111 Street

4.6(4)

Morningside Heights

524 East 119 Street

524 East 119 Street

East Harlem

1469 5 Avenue

1469 5 Avenue

2.9(1)

South Harlem

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is worse than the city average.

Owner average0Violations per unit
NYC average0.81Violations per unit
0Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

0Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

0Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

R

Rick Serrapica

Head Officer·14 buildings·189 units
3.7

7 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.