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J

Jake Frank

Site Manager·13 buildings·170 units
3.2

16 reviews

Highlights

No
Evictions
4
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Review summary

Summarized from anonymous rental reviews on Openigloo.

Recent renter feedback for buildings managed by Jake Frank reveals a mixed management experience. Positive notes highlight some helpful supers and good locations, particularly in well-maintained buildings on West 54th Street. However, concerns are frequent regarding unresponsive management, poor maintenance, and recurring pest issues, especially cockroaches and mice in Lower East Side properties. Heating problems and inconsistent hot water are common complaints, coupled with noise and security issues like package theft. Tenants urge improvements in pest control, heating systems, cleanliness, and timely repairs. While some appreciate fair rent pricing, the overall impression suggests management could be more proactive and attentive to tenant needs.

Reviews

Former tenant·Over 1 year ago

Great Super, unhelpful management company

Pros

The super is very helpful, responsive, and friendly Never had any pest problems in the unit (but also never had an exterminator come and also saw a mouse in the entryway)

Cons

Packages broken into or stolen on occasion. Bad hot water- sometimes the shower will never heat up or it will go cold mid-shower Heat isn’t so great There is a resident who smokes cigarettes out of the second floor stairwell window and it makes the whole stairwell stink. The management company hardly exists. They are difficult to get in contact with. The few times we did contact them, they have been “okay” but they walk the line of being sketchy and they typically approach building issues with patchwork solutions.

Advice to the owners

Get some rugs for the hallway to help keep the floors from being a mess in bad weather

Former tenant·11 months ago

lots of critters

Pros

good location good roof

Cons

cockroaches and mice! the neighbors in the building next door sorted cans everyday and their balcony was directly next to our window so i could hear cans being sorted from morning to night. the landlord does his best and is nice but owner is cheap and didn’t fix our buzzer for 6 months+. also packages were stolen 24/7 and the owner barely did anything about it

Advice to the owners

get better exterminators

Buildings associated with JAKE FRANK

  • 114-02 Gar Atlantic Avenue

    114-02 Gar Atlantic Avenue

    Richmond Hill

  • 114-04 Gar Atlantic Avenue

    114-04 Gar Atlantic Avenue

    Richmond Hill

  • 42 Rivington Street

    42 Rivington Street

    3.4(2)

    Lower East Side

  • 235 Eldridge Street

    235 Eldridge Street

    2.0(4)

    Lower East Side

114-02 Gar Atlantic Avenue

114-02 Gar Atlantic Avenue

Richmond Hill

114-04 Gar Atlantic Avenue

114-04 Gar Atlantic Avenue

Richmond Hill

42 Rivington Street

42 Rivington Street

3.4(2)

Lower East Side

235 Eldridge Street

235 Eldridge Street

2.0(4)

Lower East Side

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.21Violations per unit
NYC average0.81Violations per unit
9Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

0Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

1Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

J

Jake Frank

Site Manager·13 buildings·170 units
3.2

16 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.