Sometimes they're fine. Sometimes they're really not.
Pros
Its a great space, the super is really great, and there are times when issues get resolved quickly.
Cons
It is a company that maybe bit off more than they could chew. The staff are constantly rotating and theres often logistical errors within their office that end up screwing you. All of these errors have ended up causing us to leave our apartment of 3 years, we intended to be long term renters. I would not recommend this company at all.
Advice to the owners
You need to update your office systems or hire more staff
Not worth the price
Pros
At the time (2019) I had great neighbors and no issues with bugs or rats. Thats where the pros end.
Cons
We were charged for a years worth of incorrect meter readings because the building would not let Con Edison have access/did not inform them of the new apartment numbers. We had continuous leakage issues on the roof and the living room ceiling as well as bathroom would leak water and need to be patched up over and over again. My roommate and I got very sick and found the living room air vent was growing mold.
Advice to the owners
Please care about those you are renting to and their lives. Stop being selfish
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