Awesome super, building could use refurb
Pros
Polanco, the super, was always very responsive and polite. Would usually fix any issues same day and even within a couple hours.
Cons
We had a recurring mouse problem and honestly I think it's just the quality of renovations done on the building. They were quick to bring in pest control, they'd seal up holes and then we'd find new holes in places we'd never think to look (like the ceiling.) Laundry machines often out of service, management too cheap to just buy new ones Management needed to purchase
Advice to the owners
Buy new laundry machines, invest in mouseproofing in between tenants
Zero soundproofing and package theft issue.
Pros
Management is quick to respond to maintenance requests. Building is clean.
Cons
There is zero soundproofing in this building. I can hear my next door neighbor cough. The ceiling/floors are also extremely thin so if someone not so light footed above you walks across their unit, your bed shakes from the movement. It’s so loud I have been woken up every single day by it since moving in. My packages get stolen within an HOUR of it being delivered. I’ve reached out and they have no cameras in the building so whoever in the building keeps stealing is getting away with it. It is ridiculous that I have to sit by the buzzer when I expect a package and continuously check my phone when something is arriving so I can sprint downstairs to get it before the thief does.
Advice to the owners
Please look into better soundproofing and get some cameras on the first floor at minimum.
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