It’s big building
Pros
New management seems to be fixing things quickly. Hot water isn’t the best. Always pests.
Cons
Just the vibe is off. Kinda sketchy in ways. But a lot of families & old people which is good.
It is what it is
Pros
It’s a quiet building where people keep to themselves and live their lives. Most people in the building are friendly and the view from the apartments overlooking the park is great. The maintenance workers are very helpful and willing to help you out.
Cons
I did not like the inconsistent heat and hot water in the winter. The trash compactor has been out for months. The laundry room is closed at random times. The office staff tends to be rude and unsure what to do when anything in the building comes up — I’ve been downstairs a few times and I’m not sure if the staff knows how to find phone numbers in their directory, let alone email upper management on issues.
Advice to the owners
Address the underlying issues in the building like heat and water; train your staff how to respond to emails and phone calls; also how to operate a computer. Just because someone can turn it on doesn’t mean they know how to operate it — it’s deeply frustrating to go to the office and leave with more confusion and question from uninformed workers.
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