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P

Phil Froom

Site Manager·1 building·18 units
3.0

7 reviews

Highlights

2
Evictions
No
Litigation cases

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Reviews

Former tenant·Over 1 year ago

Nightmare on 307 West 29th Street

Pros

The heater works great in the winter, and the a/c is also pretty good, the electricity bill is unusually low for being NYC. I like that it’s a 25 minute walk to the Chelsea market. Nice attractions nearby like the Hudson Yards.

Cons

The management neglect has been real for the past 10 months my partner and I have been living there. For several months the water in the tub and sink wasn’t draining and it took months for them to fix. Then we’ve discovered a leak that was soaking up our storage items in the closet, ruining bags of clothes. We didn’t know about the leak for months because our clothes was absorbing the water. Now the leak has deteriorated pieces of the closet ceiling that has ruined more our personal belongings. Management eventually carved out a hole on the ceiling to detect where the leak is coming from a couple months ago, however this has allowed a bunch of gigantic nasty water bugs/jumbo cockroaches to enter the unit. I’ve asked for an exterminator and nothing. We’re unable to use the only closet space, and the hallway floor is constantly wet from the drip, also ruining the wooden floor. We called 311 and the NY housing department told us we have MOLD upon seeing the situation. This has caused my partner and I respiratory issues since we’re both asthmatic. We’ve now detected more stains on different parts of the ceiling. When we first noticed the leak, I asked if we can switch to a different vacant unit that was on StreetEasy, and they were a—holes saying NO. I’ve paid about $3200 monthly for this slum unit advertised like some amazing quaint Chelsea studio loft, false advertisement! The area is midtown and unfortunately there are an insane amount of homeless people down the street doing drugs and crapping outside. To be fair, the management recently fired the old bldg manager and we now have a new once since like two weeks. Maybe things will be different, who knows but personally, we can’t wait to get out ASAP because living here has been a living nightmare. Oh, and there’s no laundry in the bldg. Closest one is an Avenue and a few blocks away.

Advice to the owners

Many nasty cockroaches, please hire an exterminator. Take necessary repares more seriously. Stop overcharging!

Former tenant·Over 1 year ago

Starter apartment in Manhattan

Pros

Foyer and stairway kept very clean, pest control visits scheduled monthly

Cons

No response for issues with the apartment from the maintenance team or landlord. Had a leak in the kitchen sink for 2+ months, texts and calls went unanswered.

Advice to the owners

Respect the tenants

Buildings associated with PHIL FROOM

  • 307 West 29 Street

    307 West 29 Street

    3.0(7)

    Chelsea

307 West 29 Street

307 West 29 Street

3.0(7)

Chelsea

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

Open violations

From past 10 years · Updated 5 days ago

Average violations per unit for this owner or associate is better than the city average.

Owner average0.44Violations per unit
NYC average0.81Violations per unit
0Class C
Immediately hazardous

Rodents, pest, mold, inadequate heat or hot water, defective building parts

8Class B
Hazardous

Smoke detector issues, inadequate lighting, no lighting for stairways

0Class A
Non-hazardous

No peephole on a door, no street number on the building, unlawful keeping of animals

0Class I
Missing info

Missing or non-compliant with administrative information orders or filings

P

Phil Froom

Site Manager·1 building·18 units
3.0

7 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

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Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

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Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.