Great to live in, terrible move out process
Pros
Clean and well-maintained building, helpful doormen and maintenance team, quiet and respectful neighbors, excellent proximity to the Hudson River, Riverside Park, Central Park, and the West Side Highway. The grocery store downstairs (Jubilee) is very convenient, too.
Cons
The management team were terrible at communication when I was moving out. I had to follow up many times both via email and at their office to sort my movement details. It was very frustrating and I hope they’ve replaced those people who were extremely unhelpful, especially Marco CB.
Advice to the owners
Ensure your building mgmt has good comms and people skills. Otherwise, nothing to suggest!
unsafe and unresponsive
Pros
location is beautiful
Cons
It's not a safe place due to management's sense of responsibility. I was physically assaulted by someone on staff and management disregarded the incident and stated it's an alleged interactions. I have been trying to gain help from management and they are not helping. I do not recommend living here.
Advice to the owners
Try to respect tenants and create a safe space. This is our home.
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