491 Keap Street - HOT WATER is on/off, management is terrible
Pros
nice building, rent is relativly affordable, on site staff is great
Cons
management is just awful. terrible human beings. doesnt respond, lies, is outright rude, etc. hot water is on / off, management refuses to acknoledge and hasnt fixed it 5 months later the door handle on the front door always pops off
Advice to the owners
Chetrit - be a better human being. hire a real management company
Terrible Management, Do Not Move Here
Pros
Lots of natural light in the units, close to the subway.
Cons
- Management is dishonest, unresponsive, rude, and greedy. - All tenants were without hot water for over a week this summer and management has been slow to approve of rent credits for tenants despite not fulfilling the lease agreement - Management is currently being sued for disobeying rent stablization laws and scamming tenants out of thousands of dollars - The street corner that this property is on is completely overrun with garbage. It is also very congested with construction, subway traffic, and cars. Very loud and polluted part of town. -The lobby frequently has stolen packages. - The front door of the residence has been broken for months and management has resigned to not fixing it. - The elevators break regularly requiring FDNY to visit the property to rescue trapped people. - The showers in the units are designed terribly and flood the bathrooms regularly. - Units are often not ready for move-in at the start of leases which causes grid lock and chaos for tenants and movers. - The StreetEasy listing shows that access to the pool is part of a lease, when in reality it cost over $150 per day to visit the pool.
Advice to the owners
Respond to your tenants, be honest, give rent credits where deserved, prepare units prior to move-in.
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