Friendly neighbors, nice units, management needs work
Pros
Neighbors, location, washers and dryers in building, quiet street, good trash control, stairwell is nice, good lighting in the hallways.
Cons
Management is unresponsive and often passive aggressive. Bully-like communication.
Advice to the owners
Please respond to maintenance requests within a timely manner. Please do not avoid phone calls from tenants are asking for an update about repair or maintenance, just communicate to the building so there’s an accurate timeline.
Great building, but the property manager Sedrick Jean-Baptiste is horrible
Pros
Great neighbors, wonderful neighborhood.
Cons
The worst thing was the property manager Sedrick Jean-Baptist. The boiler kept breaking (no hot water for 18 days, and heat was off at one point for a few weeks). Sedrick Jean-Baptist was the least responsive manager, and only responded when it came to our move out (when are we vacating, when can we snow the apartment, sometimes not even giving us more than 24 hrs notice). He also promised hot water credits but they never came - he gaslit our neighbors into making her feel like she shouldn’t get them. We probably wouldn’t have gotten the hot water fixed had we not all called 311. Now he owes us a lot, but he probably won’t give it to us. We had to email him over 4-5 times to finally get our window screens installed…something that should maybe take a few weeks but took over three months! In the end, he was just shirking his responsibilities as a property manager because the property ended up selling. So, he chose to pass on his responsibilities to someone else than to actually deal with them and leave everyone extremely unhappy.
Advice to the owners
Actually listen to your tenants. Treat them more than just money. And actually keep your word. We’ll see ya in housing court!
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