Sam Kay

Recent tenant feedback for buildings managed by Sam Kay consistently highlights severe management shortcomings. Residents report unresponsive and neglectful management and superintendents, leading to unresolved maintenance issues such as heating failures, pest infestations, water leaks, and poor garbage disposal. Cleanliness is notably poor, with repeated mentions of roaches, rats, mold, and filth in common areas. While neighbors are generally described as friendly and the communities somewhat close-knit, the buildings suffer from noise, safety concerns, and neglected infrastructure. Many tenants emphasize predatory practices related to security deposits and a lack of transparency. Overall, renters face significant frustration with poor communication and inadequate upkeep.