Decent place to live
Pros
Clean building, good doorman, good laundry service although expensive. Apts are huge.
Cons
Unresponsive management crew. The leasing office staff aren’t helpful. They also don’t attempt to remedy their mistakes which is a sign of bad mgmt.
Don’t expect a response
Pros
Building has lots of laundry in basement and the maintenance staff and doormen are some of the nicest people you’ll ever meet.
Cons
If you want to hear back from the leasing office (Lenox Leasing which covers just the complex, not the larger Olnick company), good luck! They do not respond to emails, respond to voicemails, and barely pick up their phones. Information in leases is vague and you get different responses based on who you ask and the day.
Advice to the owners
Hire more reliable folks in the Lenox Leasing Office!!! And make sure they answer the phone because the voicemail box didn’t even work the last time I tried calling.
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