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L

Lauren Whitehead

Site Manager·1 building·18 units
2.5

2 reviews

Renter recommendations

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Renters recommend associated buildings

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Renters approve of this owner or associate

Reviews

Former tenant·Over 2 years ago

Nonexistent management in a meh building

Pros

Great location, fair price, the units are somewhat updated, good neighbors

Cons

It is not managed whatsoever, the company (TriHill) never responds. Little proactive things like just painting or replacing carpet would make the building 10x better but they don’t even do basics. Water, heat, and other necessities disappear without warning because of constant maintenance. You have to ask for simple stuff like pest control. There is no super on site so that also means long waits to get anything fixed if there is an emergency. No roof access. Dingy interior with peeling wallpaper. Package “area” is just the hallway and if a package gets swiped the management won’t look at the cameras unless you file a police report. They just literally do not gaf.

Advice to the owners

Provide the basics (water, heat, bugs, clean interiors, safe packages) and be a little proactive about maintaining the building. Honestly if you fixed up the common areas, had regular pest control, and the heat/water quit going out I would actually pay a solid 300-500 more a month — in the end the owner is getting hurt here from getting a better profit. As a resident not being able to get any response is awful.

Former tenant·Over 2 years ago

Liveable for price

Pros

liveable price pre 2022 spacious apartment never saw a rat or cockroach in the building the super that handles the garbage and maintenance requests is a really nice guy

Cons

where do i start: management team sucks raised rents building is old garbage can pile up in hall way hallways are falling apart water issues all throughout the year heating can be problematic in the winter and makes loud clanking noises at the start

Advice to the owners

please fix the apartment(s)

Buildings associated with LAUREN WHITEHEAD

  • 410 West 36 Street

    410 West 36 Street

    2.5(2)

    Hudson Yards

410 West 36 Street

410 West 36 Street

2.5(2)

Hudson Yards

Building ratings

Cleanliness

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Trash management

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Pest control

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Water pressure

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Heat

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Neighbors

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Noise levels

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Owner responsiveness

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Cleanliness

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Trash management

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Pest control

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Water pressure

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Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

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Renters received their security deposits back

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Electronic rent payments

L

Lauren Whitehead

Site Manager·1 building·18 units
2.5

2 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.