Amazing building and great management
Pros
Excellent management, super and staff.
Cons
The laundry room definitely needed work. The street is also a bit loud
Advice to the owners
N/A
Nice staff, awful management
Pros
Concierge staff is top notch Maintenance staff is responsible and helpful Incredible location
Cons
Management is incompetent. No notice for building wide maintenance (ie. turning the water off, jackhammering the floor), does not respond to emails Leasing staff is predatory. Showed one unit and claimed it had rented by the time we got home to apply. Pushed us into sight unseen on the unit we leased. Predatory deductions from deposit. Will nickel and dime the move out, does not believe in “normal wear and tear” Building was shoddily renovated when Equity bought it 10-15 years ago and they’ve repeatedly slapped band aids on it to get by. Bath tub and paint peeling, plumbing leaking, etc Apartment had very few outlets, we were worried of overloading the circuits Laundry room was constantly out of service. There were two units that were not fixed the entire year we lived there. Management said they were “renegotiating their contract” with the vendor Elevators were repeatedly out of service, didn’t ever seem to truly get fixed, and we reported them to the city more than once
Advice to the owners
Go beyond running a business and understand your building is where your tenants live
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