Openigloo home
Openigloo home

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.
S

Sharon Ford-santiago

Site Manager·3 buildings·397 units
4.1

3 reviews

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Reviews

Former tenant·Over 1 year ago

Not up to par for a doorman building

Pros

The doormen were courteous people.

Cons

My tap water was brown for the entire term of my lease. When running the water, it would come out brown from the kitchen sink about 25% of the time, making it unfit to drink. I submitted complaints to 311. They responded to the complaints that they flushed the main fire hydrants nearby, but the problem persisted. I assume it has more to do with old and rusty water pipes. The building has a clothes moths problem. They live in the air ducts and were resident to my unit. This problem was not fixed, addressed, or taken seriously by the landlord or management. I also complained about my extremely old AC/heater unit, which made very loud and disruptive sounds, keeping me awake at night. This was not addressed by management. Overall, it's also a loud area to live in, especially if you face 3rd avenue. I found that I was sleeping with ear plugs in most of the time considering the traffic noise and heater problems.

Former tenant·Over 2 years ago

Very nice Harlem spot

Pros

Quieter than I ever thought Manhattan could be, nice apartments, very convenient with transportation, having Amy Ruth's a block away is amazing

Cons

How likely it is for water damage to happen, its everywhere, not in the best spot, views are not good

Buildings associated with SHARON FORD-SANTIAGO

  • 35 West 116 Street

    35 West 116 Street

    South Harlem

  • 138 Lenox Avenue

    138 Lenox Avenue

    4.9(1)

    South Harlem

  • 166 East 63 Street

    166 East 63 Street

    3.3(2)

    Lenox Hill

35 West 116 Street

35 West 116 Street

South Harlem

138 Lenox Avenue

138 Lenox Avenue

4.9(1)

South Harlem

166 East 63 Street

166 East 63 Street

3.3(2)

Lenox Hill

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

S

Sharon Ford-santiago

Site Manager·3 buildings·397 units
4.1

3 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.