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S

Susan Hans

Site Manager·2 buildings·261 units
3.4

4 reviews

Renter recommendations

-%

Renters recommend associated buildings

-%

Renters approve of this owner or associate

Reviews

Former tenant·Over 1 year ago

Hot in the summer cold in the winter

Pros

Doormen are extremely sweet and helpful Building is kept very clean Great location very close to the park

Cons

Central AC has malfunctioned in the entire building multiple times in the summer on 90+ degree days. AC also didn’t get turned on until June because they couldn’t get it working. And no window units are allowed to be installed. Windows extremely thin and don’t retain heat or AC. Management is rude Have to reserve laundry machines for use days in advance Unfriendly neighbors

Advice to the owners

Get your AC together it’s dangerous to not have AC with these temperatures.

Former tenant·Over 1 year ago

Not up to par for a doorman building

Pros

The doormen were courteous people.

Cons

My tap water was brown for the entire term of my lease. When running the water, it would come out brown from the kitchen sink about 25% of the time, making it unfit to drink. I submitted complaints to 311. They responded to the complaints that they flushed the main fire hydrants nearby, but the problem persisted. I assume it has more to do with old and rusty water pipes. The building has a clothes moths problem. They live in the air ducts and were resident to my unit. This problem was not fixed, addressed, or taken seriously by the landlord or management. I also complained about my extremely old AC/heater unit, which made very loud and disruptive sounds, keeping me awake at night. This was not addressed by management. Overall, it's also a loud area to live in, especially if you face 3rd avenue. I found that I was sleeping with ear plugs in most of the time considering the traffic noise and heater problems.

Buildings associated with SUSAN HANS

  • 166 East 63 Street

    166 East 63 Street

    3.3(2)

    Lenox Hill

  • 120 East 90 Street

    120 East 90 Street

    3.4(2)

    Carnegie Hill

166 East 63 Street

166 East 63 Street

3.3(2)

Lenox Hill

120 East 90 Street

120 East 90 Street

3.4(2)

Carnegie Hill

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

S

Susan Hans

Site Manager·2 buildings·261 units
3.4

4 reviews

Follow us

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Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

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iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

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© 2026 Openigloo Inc. All rights reserved.

Available apartments associated with SUSAN HANS

    • 120 East 90 Street #9H, Manhattan, NY 10128 1
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    Rent-stabilized
    Carnegie Hill·1 bed, 1 bath
    3.4(2)

    120 East 90 Street #9H

    • 120 East 90 Street #2-H, Manhattan, NY 10128 1
    Future
    Rent-stabilized
    Carnegie Hill·1 bed, 1 bath
    3.4(2)

    120 East 90 Street #2-H

  • 120 East 90 Street #9H, Manhattan, NY 10128 1
Future
Rent-stabilized
Carnegie Hill·1 bed, 1 bath
3.4(2)

120 East 90 Street #9H

  • 120 East 90 Street #2-H, Manhattan, NY 10128 1
Future
Rent-stabilized
Carnegie Hill·1 bed, 1 bath
3.4(2)

120 East 90 Street #2-H