No Communication or Action from Management
Pros
Location. No roaches or mice issues.
Cons
No action or communication from Solar realty mngmt. Really bad service. Leakage from upstairs will never be solved. There is a loud neighbor that always screams on the phone for a long time in the lobby and you can hear everything as if its in your living room. The fridge stops working sporadically in colder months. Of course they won’t care about it. Unit is awkwardly planned when it was built and space is not well used, feels claustrophobic. Desperately needs renovation. No way to put an AC in the bedroom, the window wont allow it. Bathroom is too tiny for a human being!
Advice to the owners
Renovate the place. Fix leaking issue. Kitchen and bathroom need to switch places. Bedroom needs a second window. Change fridge.
Terrible Management at 448 West 55th Street
Pros
Literally no pros
Cons
Management company is named Solar Management. Building gets insanely hot. My apartment was right above the boiler room, and they never informed of that. The apartment would get to close to 90 degrees. It was miserable. My radiator was acting up, so they came to fix it, and ended up just breaking it altogether... which led to a possibility of a gas leak. I had roaches for 6+ months. They tried to bring pest control out a few times, but the issue was never resolved. I had mice in the apartment for close to 2 months, and that was never resolved either. The smell from the mice led to me having health complications. I informed Solar of the urgency of this, and they pushed me to the wayside and basically said "get over it". Thanks to Mekkehan, Yinet, Manny, and the realtor, Aaron Chesky, for the terrible experience. Solar deserves nobody's business, or more importantly, their rent money. Choose any other management company.
Advice to the owners
Maybe respond to your tenants when they reach out for issues? Be attentive and actually care about the tenants, especially when they are having health issues due to your lack of negligence. Solar is a sorry excuse for a company, and deserves nobody's business.
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