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R

Roberto Torres

Site Manager·1 building·27 units
3.1

3 reviews

Renter recommendations

-%

Renters recommend associated buildings

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Renters approve of this owner or associate

Reviews

Former tenant·Over 2 years ago

No Hot Water and Broken Front Door

Pros

The apartment itself is well renovated and clean.

Cons

The radiators are turned on late in the cold season and off before the warm season. The front door to the building is broken so that it is unlocked all of the time such that packages are stolen and strangers are often in the building. The super is completely unresponsive and unhelpful. The landlords are even worse. The hot water works sporadically. There are many week stretches without hot water (think cold showers all of the time). The management has been unresponsive to these issues that should be fixed by law.

Advice to the owners

Fix the front door. Fix the hot water. Follow the laws.

Former tenant·Over 3 years ago

Beautiful needs work on pest control

Pros

It’s so beautiful, the kitchen and bathrooms are modern. There’s an elevator.

Cons

Roaches. Roaches. Roaches everywhere.

Advice to the owners

Pest control

Buildings associated with ROBERTO TORRES

  • 561 West 163 Street

    561 West 163 Street

    3.1(3)

    Washington Heights

561 West 163 Street

561 West 163 Street

3.1(3)

Washington Heights

Building ratings

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Cleanliness

-

Trash management

-

Pest control

-

Water pressure

-

Heat

-

Neighbors

-

Noise levels

-

Owner responsiveness

-

Rents and deposits

-

Renters received their security deposits back

-

Electronic rent payments

R

Roberto Torres

Site Manager·1 building·27 units
3.1

3 reviews

Follow us

For renters

Apartments for rent in NYCRenting tips and resourcesVerified apartment listings in NYCBuildings and owners in NYCBuildings in BostonNYC market analysis reports

For landlords

iglooIQListings quality policy

Trending neighborhoods

Apartments in AstoriaApartments in Bedford-StuyvesantApartments in BushwickApartments in ChelseaApartments in Financial DistrictApartments in SohoApartments in Upper East SideApartments in Upper West SideApartments in West VillageApartments in Williamsburg

NYC boroughs

Apartments in BronxApartments in BrooklynApartments in ManhattanApartments in QueensApartments in Staten Island

2-bedroom apartments

2-bedroom apartments in Bronx2-bedroom apartments in Brooklyn2-bedroom apartments in Manhattan2-bedroom apartments in Queens2-bedroom apartments in Staten Island

Support

FAQContact usLive support

Legal

Terms of usePrivacy policyCommunity guidelinesAgency disclosureFair housing disclosureStandard operating procedures
© 2026 Openigloo Inc. All rights reserved.